Since you made a payment of $15 and the subscription is still inactive, I'd suggest contacting our QuickBooks Support Team. They have the tools to check your account and help reactivate the service.
Here's how to contact them:
1. Open your QuickBooks Account.
2. At the top right, click the Help icon.
3. Click Contact Us.
4. Under What can we help you with?, enter your concern about activating your subscription.
5. Click Let's Talk.
6. You'll be routed into the Choose a way to connect with us page.
7. Select how you want to connect with them and fill in the information.