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1 reply

Level 9
May 4, 2021

Hello there, disposableswareh.

 

You'll only need to cancel your subscription to make your account inactive or deleted. This looks like you're closing your account. For the complete steps, follow these steps:

 

  1. Sign in to QBO account as an administrator. 
  2. Go to the Gear icon and select Accounts and Settings.
  3. Select the Billing & Subscription tab.
  4. In the QuickBooks section, select Cancel or Cancel Trial.
  5. Follow the steps on the screen to cancel your subscription.

 

Still, you'll have read-only access to your account a year after the cancellation. If there's important information entered in QBO, it would be best to export or print them before canceling your account. 

 

If you have QuickBooks concerns soon, feel free to post them here. I'm always around to help. Take care and have a good one!