I already have an account since 2018, but the last two months’ payments did not go through. I don’t know why, and now the account is suspended. They didn’t even wait.

Hi, Dominancee. I know how important it is to have uninterrupted access to your services. Let me route you to the appropriate support channel to restore your account.

Since your payments for the last two months were unsuccessful, I recommend contacting our Live Support team. They have the tools to securely access your subscription, determine why the payments didn’t go through, and assist you in recovering your account.

Here's how to connect with them:  

1. Inside QuickBooks Online, navigate to the Help menu.
2. Select the Assistant option and type "Talk to an expert".
3. Enter the question, keyword, or topic you need help with.
4. Choose a way to connect with us.   

You can refer to this article to view our support hours and choose a convenient time to connect: Get help with QuickBooks products and services.   

I’ll ensure this conversation remains open for any future communications.