I cant reach QB team thru email or chat can anyone please help give me pointers how i can get support in a more efficient way ? tq

I want you to know that helping you is our priority, shops-famecherry. 

Can you give us a summary description of the help that you need? I might be able to link an article that can help you sort it out. We also have other members of the forum that can jump in and share their insights. As always, Community is full of experts who are knowledgeable in all aspects of QuickBooks, so please reach out to us if there's anything you need. We're always happy to help you along your road to victory.  

However, if you wish to speak to someone over the phone, I will route you to the right Customer Support Team for further assistance.   

Before diving in, I want to ensure your issue gets prioritized and addressed on time, thus I'll be providing this resource for the support hours. It contains the time on when the support is available, depending on your type of subscription. Just go to the QuickBooks section of this article for more info: Contact QBO support.        

Here's how to contact our support team:  

1. Sign in to your QuickBooks Online company. 
2. Go to Help (?).
3. Select Contact Us.
4. Enter your concern, then select Let's talk.
5. Choose a way to connect with us. Message an agent or Get a callback.   

Just a heads up, we have limited staffing and have reduced our support hours to 6 AM-6 PM PT Monday-Friday due to COVID-19. We will resume normal hours as soon as possible.   

By the way, you can check out the QuickBooks Online topics for your reference in the future.   

Please know that our doors are always open to help you with any QuickBooks-related concern. Just click the reply button below so we can assist you. Have a great day!