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June 19, 2026
Question

I changed my Envision Bank login ID and reconnected it in QuickBooks Online.

  • June 19, 2026
  • 1 reply
  • 3 views
It works after entering the verification code, but keeps asking for the code again later. Can you help make the connection stay connected? in short

1 reply

QuickBooks Team
June 19, 2026

Did you encounter any error messages when getting prompted to enter a verification code?

 

If you're encountering bank error 185, it typically occurs when a financial institution requires additional authentication after you enter your credentials. This means you need to complete an extra security step, such as answering a security question or entering a one-time passcode.

 

You can also log in to your bank's website to see if you can whitelist QuickBooks Online or Intuit. This can reduce the number of multi-factor authentication (MFA) prompts and keep your connection active.

 

If you meant something else, feel free to add a reply below.