Question

I made a customized form for POs. The first PO worked well with the customized form but now when I reprint or create another, they all use the internal default PO form.

Forum|Forum|1 month ago
June 1, 2026
1 reply
9 views

I need help with Purchase Order settings on QBO. I made a customized form for purchase orders. The first PO I did worked well with the customized form but now when I reprint that PO or create another, all POs seem to be using the internal default PO form, which I dont want. Please help me revert my POs to my customized form like it was with my first PO.

QuickBooks Online - International

E

EvethC

QuickBooks Team

QuickBooks Online may revert to the internal default template if the custom style wasn't set as the default for all future transactions. You can fix this by ensuring your customized template is set as the default across the system.

Go to the Gear icon and select Custom form styles. Find your customized Purchase Order (PO) template, click the dropdown arrow next to Edit, and select Make default.

Please note that existing transactions won't automatically update to your new default template. To apply your customized form to those earlier purchase orders, change it manually right on the transaction form. Open the Purchase Order, click the Gear icon, and choose your customized template from the Design dropdown before printing or saving.

Feel free to click the Reply button if you have other questions about the program.

J

jnyagiAuthor

Hi,

Thank you for the reply.

I can confirm that the custom style was already set as the default. I have confirmed that it is still showing as the default. But the issue still persists. I have tried to create a new PO but when I click on the settings button at the top right, I cannot see the options to change the form style. The only two options in settings are two checkboxes, one for custom transaction numbers and another for tags.

L

LouiseG12

QuickBooks Team

May I ask how you initially customized your Purchase order (PO)? The custom form style feature works only for sales transactions.

However, the changes you can make to customize your PO are transaction numbers, adding custom fields, and default messages. Here’s how:

Go to the Gear icon, then click Account and settings.
Select Expenses.
In the Purchase orders section, make your edits.
Click Save.

If you want to change your PO design completely, I recommend using a third-party app.

If you have follow-up questions, feel free to revisit this thread.

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