I want to renew my subscription for one year, whereas re-subscribe payment page shows end date as 29.5.24 and amount 36000. I want to renew only for one year.

Hello @junejajs11,

In QuickBooks Online, the frequently accessed page resources stored on your browser may affect your browsing experience. They can cause unexpected browser problems like what you received while trying to renew your subscription.

Let's consider logging in to your QBO account using a private or incognito browser so we can isolate this issue. To do so:

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Safari: Command + Option + P

If this works, you can clear your regular browser's cache so the system can start fresh. But if you get the same results while using a private browser, use a different browser app instead.

Additionally, I've also included this reference helpful with a compilation of articles you can use while working with us: Browse all articles for your QuickBooks product.

If you have follow-up questions about this or any other concerns with QuickBooks navigation, please don't hesitate to click the Reply button below. I'm willing to help and assist you anytime. Take care and stay safe!