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Manage Your Account for

Manage Your Account for

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  • 3,904 Replies
2631 Topics
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padma propeperty developers
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finance-vipanygr
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Why is there no email ID or number to get questions resolved?! We used to have call support when we paid for subscription, now there's no one to respond and the chat agents are not helpful at all!

Absolutely disgusting customer support. I have been facing troubles since a month to have Razorpay integrated in my account. I trued escalating this to you "Renewal Consultant" Mita Mallick on [email address removed] This has been going on since last 30 days and your agent on mail has stopped responding. On asking them to mark their team or senior on the mail, she stopped replying. I went to your Chat agent and they're horribly foolish to ask "how many accounts I'd like to renew" every time! I never asked for renewal! I never mentioned renewal! The chat agent promised me a call back for Monday 3rd May 2021, but I didn't receive any call back. Case number - [removed]I started a new chat today and again I was asked how many accounts I'd like to renew, and then I was told that call support is not available in India. If that was the case, why was I assured a call back on Friday?When we started our subscription, we were getting timely responses on mail from Mita and the phone supp

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