Me and my accountant need the inlog to the old account : [removed]

We understand the urgency of your request, and we're here to provide you with a resolution that can help you regain your access securely, Info2245.

If you are unable to sign in but still have access to the phone number or email address associated with your old account, we can get a code to access your account by following these steps:

1. Enter your account’s phone number or email address on our sign-in help page.
2. Click on Continue.
3. Choose Enter password, then select Forgot password? or opt to Text a code to your number or Email a code.
4. Check your text messages or email for a message containing your code.

Note: Open your email inbox in a new tab for easy access. However, make sure to leave the original tab with the sign-in page open, so you can quickly return to it if needed.

If you don't have access to both your email and phone number. We will need to use the recovery form, as your email is necessary for your access.

This process requires verification through official documents, such as a driver’s license, passport, Government-issued ID, or Notarised document, to protect your account's integrity and safeguard your sensitive information:

1. Please visit this link to route to the request form page: https://account-recovery.app.intuit.com/
2. Follow the instructions provided to verify your identity.

Within one business day, look for an email from no_response@intuit.com with the next steps. You can also contact our phone support team to confirm your access has been recovered. Once we verify that it’s your account, you’ll receive a link to reset your password.

Also, you can check this article to learn more about recovering your Intuit account: Recover your Intuit Account if you can’t sign in

Additionally, please note that this is a public forum, and for security and privacy reasons, we’re unable to access or manage your account directly.

If you have any further questions or need clarification, please feel free to add your comment below.