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February 9, 2022
Question

refund for quickbooks online

  • February 9, 2022
  • 1 reply
  • 1 view

my situation is complex.  I need to talk with a representative

1 reply

QuickBooks Team
February 9, 2022

It's my primary goal to ensure your refund issue is properly handled, jlars.

 

We’ve improved the process of reaching out to our QuickBooks Support Team. You can get in touch with one of our agents by going to the Help menu.

 

Here's how:

 

  1. Click the (?) Help icon in the upper right-hand corner of the Dashboard.
  2. Select Talk to a Human.
  3. Enter a short description of your concern and press Enter.
  4. Click I still need a human.
  5. Select Contact Us to connect with our live support.
  6. Choose the Start a chat or Chat with us button.
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To ensure that you'll be assisted on time, please see our support hours.

 

I've also included our QuickBooks Q&A article for future reference. You can read some of our resources that'll help you complete your QuickBooks tasks.

 

If you need help in managing your QuickBooks account, jlars, please let me know. It's always a pleasure to assist you again.