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January 23, 2026
Question

Severe Performance Degradation After Latest QuickBooks Upgrade

  • January 23, 2026
  • 1 reply
  • 2 views

I am raising a formal grievance regarding the latest QuickBooks upgrade.

The system performance has collapsed. It is extremely slow. You cannot work productively anymore.

I cannot pass basic entries. I cannot record bills. Reports take ages to open. Some reports do not open at all. Day to day accounting work has become impossible.

This upgrade is a disaster. It has broken a product which was previously stable and efficient. Whoever approved or suggested these changes has damaged QuickBooks as an operational accounting system.

Please do not respond by blaming browsers or internet speed. I have tested multiple browsers. I have tested multiple systems. I use high speed internet. The issue is your platform, not the user environment.

Despite raising multiple complaints, there is no meaningful response. There is no fix. There is no accountability. There is no option to revert to the old design, which was far more usable and reliable.

QuickBooks is no longer fit for professional use in its current state. If this is not addressed urgently, many finance teams will be forced to move away from the product.

This feedback deserves immediate action, not scripted replies.

1 reply

EduardA
QuickBooks Team
January 24, 2026

Hi Haris,

 

We understand how disrupted and frustrated you are, and we recognize that you’ve already done the heavy lifting by troubleshooting your environment and ruling out the usual suspects, such as connectivity and hardware. We suggest that you contact our Live Support team so they can look into this matter.

 

Here's how to reach our support:

 

  1. Go to the Help (?) icon, then select the Search tab.
  2. Click Contact Us.
  3. Provide a brief description of your concern, then select Continue.
  4. Choose one of the Appointment, Chat, or Callback options.
     

Before you reach out, it's a good idea to check our support hours to make sure support is available.

 

If you have further concerns, please let us know in the comments. We're here to support you in the Community.