The business QBO subscription is tied to my personal account. I'm leaving the business and want the QBO to be separated from my personal account. How do I do this?

This is a task you can effortlessly accomplish by yourself, yb-srw05. Allow me to walk you through the process of delegating the role to a business personnel and stepping back from the role.

To transfer the role, ensure that you have added the user designated as the company admin. Additionally, you must be logged in as the primary admin before proceeding.

Here's how to transfer the role:

1. Log in to your QBO account as the primary admin.
2. Click the gear icon in the upper-right corner to open the Settings.
3. Go to Manage users and look for the user you want to replace as primary admin.
4. Make sure they are listed as Admin under the Role column.
5. Choose Change primary admin under Action.
6. Select Change primary admin to confirm the action.
7. Sign out of QuickBooks Online.

You can also check this article for more details about the process: Change the primary admin user.
 

The invited user will receive an email notification. Once they accept the role, their access will automatically be updated. Afterward, you can request that they remove or delete your user profile from the business account.

Are you looking for ways to take your QuickBooks experience to the next level? I'm excited to share that you can connect with our QuickBooks Live Expert Assisted team. They are here to help you manage your transactions and ensure the data integrity of your account. Let us support you on your journey to financial success.
 

Moreover, I would also recommend requesting that they update the billing information on the business account, especially if it currently contains your personal information.

We got your back if you need more assistance in transferring the role or managing your account. Have a great day!