Why are some of my app features not working

Hi nicolelewisrmt-g,

Welcome to Community!  The QuickBooks Online mobile app is a dynamic way to accomplish your bookkeeping goals while on-the-go.  However, there are some limitations, in keeping your data secure.  To ensure you're able to enter the required elements for adding payment methods and terms for your customers, I recommend logging into your QuickBooks account on a web browser.  

If you have any other questions, please don't hesitate to reach back out.  We're always happy to help!