Does anyone know how to correct invoices dated 15 May 2026 and due for payment on 30 June 2026 showing as paid??

To correct an invoice mistakenly marked as paid, you need to unlink the payment.

Here's how:

1. Open the invoice in question.
2. In the Subtotal section, click the hyperlink under the invoice total, or go to the Gear icon or Manage menu in the top right. Then, under Status: Deposited, select the View payment link.
3. On the Receive Payment page, uncheck the box next to the invoice under Outstanding Transactions.
4. Click Save and close.

Once done, the invoice status will automatically revert to open, allowing you to apply the payment correctly.

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