Thank you for posting your concern in the Community page, celar0620. Currently, QuickBooks Online South Africa doesn’t have an option to download a sample Journal Entry CSV file. However, you can create one yourself using Excel and convert it as a CSV file.
When creating your file, make sure to include the following column headers in this exact order:
Date
Reference Number
Journal Code
Account Description
Debit
Credit
Name
VAT, Location, and Class (if applicable).
Once your CSV file is ready, import it into Journal Entry page. If you see a message saying "Unrecognized column headers," click Okay, continue. Then, select Map to dropdown to select a customer and then click Done. Review the data to ensure everything has been uploaded correctly.
Please don't hesitate to leave us a response if you have other questions or concerns.
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