I keep having issues connecting my bank account. QBO fixes it temporarily, but it happens again within weeks. Any permanent solution?

Hi, @jaireland1. I understand how concerning it can be to deal with Error 101, especially when it keeps coming back after being fixed. This error typically indicates a bank connection or authentication issue, where the link between QuickBooks Online (QBO) and your bank becomes unstable.

To resolve this, the typical solution is to log directly to your bank's website to confirm that your account is still active and accessible without any issues. For detailed steps, I've included this article for further guidance: Troubleshoot and fix banking errors.

However, since it happens again within weeks, I recommend contacting our Live Support team. They have the tools to access your account, determine the root cause of the recurring error, and implement a permanent solution.

Here’s how you can reach them:

1. Go to the Help icon in the top-right corner of your QBO dashboard.
2. Click Search, then enter a keyword related to your concern.
3. Select Contact Us.
4. Briefly describe your concern, then press Continue.

Please take note of our support hours to view available times and ensure you receive prompt help.

If you run into any difficulty reaching them or need anything else in the meantime, feel free to let me know. I’m here to help.