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August 29, 2025
Question

Unable to add a new bank card for payment of monthly subscription. Added 2 new, but unable to select . Error message every time.." Something went wrong...try later"

  • August 29, 2025
  • 1 reply
  • 3 views

I want to change the payment card for monthly subscription. I've been trying for past 3 days. Same error message every single time. Couldn't even see an option to delete all payment cards.

1 reply

QuickBooks Team
August 29, 2025

When updating the payment details on your account, you can choose from several options including credit card, direct debit, PayPal, or Automated Clearing House (ACH), faiq-rizwan. Note that it is not possible to delete all payment methods. 

 

You'll need to keep one payment method on file, which can be updated. Then, it should be linked to a U.S. billing address (excluding U.S. territories). 

 

In addition, this billing address doesn’t need to match the physical address saved in your QuickBooks settings. For more information, refer to this article: Manage billing, payment, and subscription info.

 

If you have any other questions or need further assistance, don’t hesitate to reach out to us.