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P
P_5
May 16, 2022
Question

Unauthorized payment

  • May 16, 2022
  • 1 reply
  • 0 views

An authorized payment was made on the 25th of April. I have looked at various ways to get in contact with accounts and calling but i never receive response. Which other way can i be reimbursed?

1 reply

L
lin_jcaj
Level 9
May 16, 2022

Hi, P_5.

 

Thanks for bringing this to our attention. 

 

Reviewing the unauthorized payment requires pulling up your account in a secure environment. I suggest reaching our Customer Care Support team. They can help you verify the charge in your account.

 

If you need some references for future use, feel free to visit our help site: Help articles for QuickBooks Online.

 

If you have any account-related concerns. You can add them below in the comment section. The Community is here to help.

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