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October 7, 2025
Question

When doing a quote I get an error that says sales tax missing. How can I resolve it?

  • October 7, 2025
  • 1 reply
  • 1 view
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1 reply

QuickBooks Team
October 7, 2025

Thank you for bringing this matter to our attention, Christell-Du-Plessis.

 

When doing a quote, if you select Exclusive of Tax or Inclusive of Tax, QuickBooks requires you to input the VAT amount. These options assume that the transaction involves VAT, so leaving the VAT field blank will trigger the error message.

 

However, if the transaction is not taxable or doesn’t need VAT applied, you can choose Out of Scope of Tax instead.

 

 

Please feel free to reach out if you need further support regarding sales tax by clicking the Reply button.