Make sure to select a topic. Or click Search for something else on step 1, then enter a brief discussion of your concern.
Once done, click Search. You'll then see the Get Phone Number or Start a Message on step 2. However, these options are enabled during support hours. See the attached screenshot below for your visual guide.
Another way to get in touch with live support is within your QuickBooks account. And, I'm glad to show you how:
Select Help (?).
In QB Assistant,enter the topic you need help with. You can also enter questions.
Click Contact us to connect with a live support agent.
Also, please know that I'm always around here in the Community forum if you need assistance with QuickBooks. Just leave a comment below, and I'll get back to you.
Thank you and stay safe!
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