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August 9, 2025
Question

can not get intuit invoice from settings

  • August 9, 2025
  • 1 reply
  • 0 views

went into settings to get invoice from payment history and it is saying there is a problem and to retry. This is the second day of retrying

1 reply

QuickBooks Team
August 9, 2025

We aim to conduct a detailed review of this matter to understand why you are unable to retrieve your Intuit invoice from either the Settings or Payment History sections, Green.

 

To address this concern, I suggest contacting our Live Support team. They have the necessary tools and access to determine if other users are facing the same issue and can provide real-time assistance specific to your account.

 

Here's how:

 

  1. In the upper right corner, select the (?) Help icon beside the Assistant tab.
  2. Click the Contact Us option below.
  3. Enter a brief description of your concern and select Continue.
  4. Pick either Chat or Callback.

 

The Community is always here to help if you have any additional concerns.