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Best answer by GeorgiaC

Hello Megan881, thanks for joining this thread. The in-built migration tool is no longer viable due to the retirement of Internet Explorer which was a key component in the process. Instead, migration from QB Desktop to QB Online would need to be through a third-party migration provider. We've partnered with Movemybooks to offer all Desktop customers (versions 2009 onwards) up to two years of data transfer for free (additional years can be purchased from MMB if required). To view full information on the conversion process and to begin the migration, click here. 

3 replies

A
Ashleigh1
Level 14
October 27, 2022

Hello Feltham, 

 

Welcome to the Community page, 

 

You should be ok to export your data from QB Pro 2014 to QB Online. If it is not you will get an error message saying that you need to upgrade the account to a newer version in order to be able to export the data file out from your QB Pro account and into QB Online. 

    Fiat Lux - ASIA
    Fiat Lux - ASIA
    Level 14
    October 27, 2022

    @feltham 

    Afaik, you can only convert data to QBO from a supported QBD version. Send me a private message and we will share the trial version for QBD 2020 to upgrade your data and convert it to QBO. 

      F
      felthamAuthor
      October 27, 2022

      Hi Afiak

      Thanks for the reply. We are using the movemybooks option to move our data to OB online at the moment.

      Regards

      M
      Megan881
      May 19, 2023

      Hello, I also have QB Pro 2014. I am trying to export to QB online but I get a message to say that ...I will need to update my software to access my account here... 

      This is when I go to company file and try and export to QB online from there.

      I tried the updates and restarted but I am still getting the same as above.

      Any advice would be appreciated?

      Fiat Lux - ASIA
      Fiat Lux - ASIA
      Level 14
      May 19, 2023

      deleted

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