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paulsger55-gmail
June 15, 2022
Question

Certain emails not being sent?

  • June 15, 2022
  • 1 reply
  • 6 views
Certain emails not being sent? Ones like info@

1 reply

P
payment after leaving
Level 10
June 15, 2022

Hi paulsger55-gmail Thank for reaching out to us here on the Community. Do you know if customers that you're sending the emails to are actually receiving the emails however you're receiving a not sent error?

S
SEdmunds
New Member
June 15, 2022

There is a thread about ongoing issues with emails being sent from Quickbooks.

 

https://quickbooks.intuit.com/learn-support/en-us/other-questions/intuit-ips-found-in-spamcop-blocking-list-preventing-vendors/00/1066289/

 

Quickbooks should really be making a statement about this as the delivery of invoices to customers is a fundamental part of the process and the suggested work around of manually sending invoices will be far too consuming for many.

A
Ashleigh1
Level 14
June 15, 2022

Hello SEdmunds, thanks for posting on this thread do you know if customers that you are sending the emails to are actually receiving them but it just shows in your QuickBooks account that they are not sent error? 

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