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June 14, 2025
Question

changed plan from self employed to sole trader, several issues but primarily my logo now does not appear on invoices or estimates despite uploading again. Any ideas ?

  • June 14, 2025
  • 1 reply
  • 1 view

logo issues

1 reply

QuickBooks Team
June 14, 2025

Hi there, @lee105. I'll direct you to the best team that can provide further assistance in resolving the issue with your invoices and estimates when the logo is not displaying in QuickBooks Sole Trader.

 

Please ensure to check their available hours to address your queries promptly.

 

  1. Click the Help (?) icon.
  2. Navigate to the Assistant 
  3. Enter a question or topic you need help with, or type 'Contact'.
  4. Click the Contact Us button.

     
     
  5. Respond until you reach the option to chat with our Live support team.

 

After sending your invoices, you can record customer payments and refer to this article for detailed steps: Record invoice payments in QuickBooks.

 

Let us know if you have additional questions about adding a logo in QuickBooks by leaving a reply. We'll be willing to assist you.