Class Type not saving in an invoice

Let's perform some troubleshooting steps to display the correct class name in the invoice's Class column, Debbie.

We appreciate you providing a screenshot that helps us pinpoint the issue more effectively. The "(object Promise)" text indicates that the program is attempting to load the class name in the background while saving it. However, it's not showing up properly on the invoice itself.

To resolve the display issue, we can clear the cache to delete the temporarily stored files and browsing history. Then, close and reopen your browser before logging back into your QuickBooks Online (QBO) account. We can also use an alternative supported browser or device if this doesn't work.

If the problem persists, we suggest contacting our Live Phone Support to investigate the cause of this unusual behavior when creating an invoice. Here's how to reach them:

1. Click the (?) Help icon.
2. Enter your concern and click Contact Us.
3. Choose a way to connect with us either Start a Chat with our live expert or Get a Callback from our live expert.

Feel free to visit us again through this thread if you need further assistance with managing your invoices or QuickBooks-related concerns.