Everytime I try to link my tide account it says an error occurred, how can I rectify this?

Thanks for reaching out to the Community, @decmcgill-yahoo-.

To connect your tide bank account in QuickBooks Online (QBO) is my top priority so you can manage and track your bank transactions. 

For you to link your bank account and resolve the error, let's try opening your QBO account in a private browser. The browser troubleshooting method can eliminate data issues and fix unusual behaviors. 

To access a private window, below are the shortcut keys:

• Press Ctrl + Shift + N (Google Chrome)
• Ctrl + Shift + P (Firefox and Microsoft Edge)
• Control + Option + P (Safari)

Once logged in, connect your tide bank again. If it works, go back to your default browser and clear the cache. See Clear cache and cookies to fix issues when using QuickBooks Online article for more information.

Otherwise, switch to a different browser like Firefox, Google Chrome, or Safari. The one you are currently on maybe have a temporary issue with QuickBooks, and using a new browser for the moment will allow you to get back to work.

If you find you still receive an error message you can follow the help guide here on fixing bank errors, if you follow the steps advised and still are unable to connect let us know and we'll raise this with our senior banking team.

. To help you manage and categorise your bank transactions, see these articles for your reference:

• Assign, categorise, edit, and add your downloaded banking transactions
• Add and match downloaded bank transactions [Video]

I'm also adding this link in case you need help managing bank-related tasks: Find help with bank feeds and reconciling accounts.

You can always get back to me if you have any other banking questions. I'd be glad to help and assist you further.