Hi everyone I just got a quick question I download the app and the mileage doesn’t come up How can I be possible? thanks

Thanks for visiting the Community, lubranocompanylt.

To single out the issue, let’s check if the Mileage feature is already activated on your device. Then, make sure the phone’s permission is set up properly.

Here’s how:

1. In your mobile device, tap the Mileage menu to select Auto-Tracking.
2. Next, move the slider to turn on the Auto-tracking option.

The steps to enable the location permissions depend on your phone. For detailed instructions, see the Track mileage in QuickBooks Online guide and then proceed directly to the iOS or Android section.

For future reference, let me share the Manually track mileage for multiple vehicles in QuickBooks Online article. It provides detailed information on how to set up manual tracking as well as steps to create an invoice and reimburse the mileage.

If there’s anything else I can help you with, leave a comment below. I’ll get back to assist further. Have a great rest of the day.