Hi. How do I turn off notifications asking me to switch on mileage tracking? I don't want to do this, but the requests come through every other day.

Thank you for reaching out to the Community regarding this matter, Alan. I'm here to help you sort things out.

If this mileage notification is from your mobile app, we can turn off this mileage notification in your phone settings. It will also block notifications you don't want, you'll just have to go to Settings and tap Notifications. Also, the option to turn off notifications in QuickBooks Online using a browser is currently unavailable.

Otherwise, you'll want to clear the app's data, this can be done on the app. Here's how:

For the IOS version:

1. Go to the Menu icon and tap Help & Feedback.
2. Select Refresh Data.
3. If you get a prompt message “Caution. If there was a problem getting your latest QuickBooks Online data, you can refresh it now. It may take a few minutes.”
4. Tap Refresh to confirm.
   
   

1. Go to the Menu icon, then tap More Options ⋮.
2. Tap Settings then Refresh Data.
3. Select YES to confirm.

You may want to bookmark these pages for future reference about mileage tracking in QuickBooks Online:
 

• Set up mileage tracking and vehicles in QuickBooks Online
• Automatically track mileage in QuickBooks Online
   

Please let me know if you have any other QuickBooks-related concerns or if you have clarification on the process. I'll be around. Take care!