Hi. i have authentication failed message. can not reply to a post. can anybody help please?

Hi there, BP75. Let me walk you through how to resolve the error you get when replying to a post.

This error occurs when a user is inactive for a certain period. To refresh your session, I suggest logging out of the Community and logging in again.

In this way, you can start over fresh. However, if the same happens, you can try logging in to your account on a private browser or other browsers that support QuickBooks Online (QBO).

Here are the browsers that support QBO:

• Google Chrome
• Mozilla Firefox
• Microsoft Edge
• Safari

You can visit our article to check what browsers support QBO and helpful information on what versions support every browser.

In addition, if you need further help with QuickBooks, you can click on this article: QuickBooks Q & A

Don't hesitate to post your concerns in the Community if you're still having trouble replying to a post. I'm always glad to lend a hand.