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April 5, 2026
Question

Hi I have received a refund from my insurance company but don't know how to post the payment so it shows in the bank balance?

  • April 5, 2026
  • 1 reply
  • 2 views
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1 reply

Clark_B
QuickBooks Team
April 5, 2026

Hi there, Andy. To reflect the refund in your bank balance, you can create a bank deposit. To do this, simply navigate to +New and select Bank Deposit. Once the window opens, ensure the correct bank account is selected at the top. Next, choose the insurance company as the vendor in the Received From column and select the Insurance Expense or any appropriate expense account to offset your previous costs. Finally, enter the refund amount and click Save and Close.

 

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