Hi I’m getting an error saying that my bank can no longer connect to starling bank as it’s not supported. But by the looks of it it is! Can someone help me please?

Hello, @enquiries27.

I’d be glad to help you connect your financial institution in QuickBooks Online. 

Due to an update, the starling bank switched to open banking wherein you can practice sharing financial information electronically with your permission. 

Connecting your bank account to QuickBooks offers many benefits.

• Fast, easy and secure set-up in less than one minute
• See all your business finances in one place
• Save time and hassle with synchronized solutions
• Manage your cash flow with real-time data and future forecasting

This could be the reason why you were not able to connect your bank to QuickBooks. 

To connect your bank with open banking, here’s how. 

1. Go to Banking.
2. Select Connect from the landing page.
3. Search for your bank and select Continue. Then, click Agree.
4. Follow the steps on your bank's internet banking page to authorize QuickBooks to connect to your bank account.
5. Select the bank accounts you want to connect, and which account they will link to in QuickBooks.
6. Then, click Connect. 

You may also check this article on how long will it take for your transaction to be shown in QuickBooks. Open Banking FAQ.

Let me know if you have any other questions. I am here to help. Keep safe.