How do I connect my starling bank to my account. I try and press save and nothing happens

I go to my starling account, click accept, get redirected back to QuickBooks where it asks to save and I am unable to continue

QuickBooks Team

Let's refresh your app data to clear out any temporary bugs and restore the option to connect your bank account.

For Android: Navigate to Menu > More Options > Settings > Refresh Data, then select YES to confirm.

For iOS: Go to your device Settings > General > iPhone Storage > QuickBooks Sole Trader > Offload App.

Once done, restart your phone and check the app. If the issue persists, we can uninstall and reinstall the app to give it a fresh start.

You can also check out this article on how to fix common issues in the QuickBooks mobile app when you're experiencing problems.

If you have additional questions or concerns about connecting a bank account to QuickBooks Sole Trader, leave a comment below.

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