How do you change the default form for printing a credit note or import a credit note form to print?

Hi Talia,

Thanks, yes I am.

Joanne

Hi Ana,

Thanks for your comments but its not the text of the message that I am worried about, it's the credit note style.

You can personalize your invoice template in a word document and then upload the word document to be used with all of your invoices.

However, the credit note template is not affected by this personalization.

The logical answer would be to offer a credit note and an invoice with the same style but with quickbooks it seems you can only personalize the invoice template which means you wind up with one personalized style for your invoice and then a Quickbooks style credit note.
1. The quickbooks invoice/credit note style is very ugly.

2. The only way to offer our clients a consistant brand look from our envelopes to our letter head is by personalizing BOTH the invoice and credit note but this seems to be too much to ask for.

The shortcomings and lack of follow through with several aspects of QuickBooks online makes me wonder if the people doing the design and coding work for this program have ever actually had to use their own creation.