I can’t open my account on the laptop

Hello there, info2313. Let's perform some troubleshooting steps to help you log in to your QuickBooks Online (QBO) account using your laptop.

Before we begin, did you encounter any error messages when you tried to access your account using your laptop? Sharing these additional details will help us provide you with a more targeted solution for your concern.

In the meantime, let's access your QBO account using a private browser. It'll help us determine if this is a browser-related issue. Here are the shortcut keys you can use:

• Google Chrome:  Ctrl + Shift + N
• Mozilla Firefox:  Ctrl + Shift + P
• Microsoft Edge: Ctrl + Shift + N
• Safari:  Command + Shift + N

Alternatively, you can use other supported browsers to ensure a smoother QuickBooks experience.

Lastly, please ensure that you are using the correct login credentials and accessing the official QBO website.

Feel free to leave a comment if you have any questions about QuickBooks.