Let's access your QuickBooks Self-Employed account via a private browser. This will help us determine if there's an issue with the browser.
Here are the keyboard shortcuts:
Safari: Command + Shift + N
Google Chrome: CTRL + Shift + N
Mozilla Firefox or Microsoft Edge: CTRL + Shift + P
Once signed in, view your mileage. If you're able to see them, let's clear the browser's cache. This improves the performance of the program
You can also use supported browsers to have the best and most secure experience with QuickBooks.
I'm also adding our Mileage Topics articles. This is a resource hub on how you can troubleshoot mileage tracking issues on the app and the web version.
Additionally, I've included our QuickBooks Self-Employed Overview for reference. From there, you're able to see how the program helps you track everything throughout the year.
I'm only a few clicks away if you need assistance with your other QuickBooks tasks.
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