Hi erpuk-mycounto-c, thanks for joining the QB Community - we're unable to upgrade plans from here, to check for any browser issues that may be causing this, please try logging into QuickBooks via an incognito browsing window (press Ctrl + Shift + n to open in Chrome or MS Edge) 🙂
As mentioned by GeorgiaC we are unable to upgrade customers plans on their behalf. Can you try clearing your cache and cookies to all time, close the browser down, reload it and log into your account and try again.
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