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May 13, 2026
Question

I'm trying to update company details, and it comes up either changes saved, session expired please login again, or that it can't have special characters. Any ideas?

  • May 13, 2026
  • 1 reply
  • 0 views

I'm trying to update company details, and it comes up either changes saved, session expired please login again, or that it can't have special characters. I've got administrator access, but at a loss. Can anyone help?

1 reply

QuickBooks Team
May 14, 2026

This issue can be caused by corrupted cookies and accumulated cache data, which can trigger the errors you encountered. To rule this out, use an incognito window or a different browser

Also, keep in mind that certain special characters won’t work and will prompt the “Enter a valid...” error.


Feel free to post a reply if you have other questions. It's my pleasure to help you out!