I'm trying to update my milage manually but it's not working, is there an issue?

I've got you covered, @d4yv-msn-com.

We understand the frustration of not being able to utilize the feature as expected. I'm here to share some basic remedies if this is an issue in QuickBooks Online.

May I ask about the specific error you received while performing with updating mileage?

We'll try a troubleshooting method to see if the problem is with the browser.

Follow these steps below:

1. Restart your browser.
2. Clear cache on your browser history.
3. Use a private browser like Microsoft Edge, Chrome, or Firefox. Refer to these shortcut keys to open a private browser:

• Google Chrome: press Ctrl + Shift + N
• Mozilla Firefox and Microsoft Edge: press Ctrl + Shift + P
• Safari: press Command + Shift + N

Furthermore, you'll want to make sure that you have primary admin access to manage the task in mileage. Learn more about this access in this article: User roles and access rights in QuickBooks Online.

Once you'll be the primary admin, you can click this article to see steps on how manually track your mileage and categorize it after a trip: Track mileage in QuickBooks Online.

Alternatively, QuickBooks Online makes it simple to record business expenses. Entering your income and expenses gives you a more accurate picture of your business and financial gains. Follow this article for the detailed instruction: Enter and manage expenses in QuickBooks Online.

We're always here in the Community to help if you have other questions related to mileage in QuickBooks. Stay safe!