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May 22, 2025
Question

I recently changed the email on my account, how do I also change the email address to forward receipts to?

  • May 22, 2025
  • 1 reply
  • 1 view
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1 reply

QuickBooks Team
May 22, 2025

The forward receipts "to" in QuickBooks already defaulted as "receipts@quickbooks.com", Nickjane.

 

Please note that when updating email addresses for forward receipts, you can only change the "from" email address. The "to" email address is preset for QuickBooks and cannot be altered.

 

If you also want to manage the "from" email address, check the from field in your forward receipts first to see if it matches your current email address. Here's how to check:

 

  1. Log in to QuickBooks Self-Employed using a web browser.
  2. Click on the gear icon and select Receipt forwarding.
  3. Check that Your receipts must be sent from the field to ensure it shows the same as your current email address.
  4. Once finished, Done.

  

When receipts are converted into transactions, make sure to categorize them correctly. It helps to accurately represent your income and expenses in financial statements, giving you a better insight into your business's health.

 

Please remember that the Community forum is always here to help you manage your email address or any QBSE concerns. We are eager to assist you again to ensure your business management remains effective.