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December 4, 2025
Question

I’ve set a new customer to due on receipt but on invoice it says net 30

  • December 4, 2025
  • 1 reply
  • 2 views
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1 reply

QuickBooks Team
December 4, 2025

Hi there, ajdelectrical71.

 

Let’s review your default terms to understand why your new customer is still listed as Net 30.

 

If the customer's payment terms are correct but invoices still display Net 30, it could be due to your company-wide default payment terms being set to Net 30. QuickBooks may apply these defaults to new invoices. To resolve this, review and update the Preferred invoice terms in your Company settings.

 

Here's how:

 

  1. Go to the Gear icon.
  2. Select Sales under Account and Settings.
  3. Under the Sales form content section, locate the Default Terms dropdown.
  4. Ensure that you set this to Due on Receipt and save the changes.

 

After updating the default invoice terms in your company settings, any new invoice you create should display the correct terms as Due on receipt.

 

Please don't hesitate to drop a comment below if you have any other questions.