Other Questions

Hello everyone,I cannot use 'search' on QBO uk. I receive this message 'There’s usually something here. Wait a few minutes and refresh the page'. I have had this for a few days now.Please advise what I should do to correct this tedious problem.Thanks.

I have a customer who has paid a sales invoice but has deducted the money we owe them for supplier invoices off the amount.  So I have £1040.00 short on the customer sales account and  £1040 outstanding on bills owed to them.  How do I reconcile these account to show they are  now paid now.   I have tried entering a journal ie. CR the supplier account and DR the sales account but it didn;t seem to work - that was obviously wrong! Anyone who can help I would appreciate it. 

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any suggestion apart from manually input them?

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I have made some  personal purchases from my business bank account and trying to match them from the bank statement.  I have the owners draw account set up and can select it in the category when viewing the personal transaction in the banking view. But in order for me to add it i need to fill the vat code box in. What do i need to put in the vat box ?  For example i bought some camera equipment so i know it had a standard vat code 20% but i do not want this vat recorded on my vat return for the business

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We need to allocate inventory , so when a customer orders it is taken off stock , NOT when it is invoiced . Also we need to process partial customer orders .  The SOS Inventory app would do this but if qb are going to get these functions in the near future we would wait for them . Why do QB NOT tell us where they are going with the online software ???

Hi there I'm trying to find a way to record what used to be a simple journal entry on my older version of Quickbooks (6.0!). I often incur expenses which include VAT on behalf of the company which are then credited to my Loan Acc. On the previous version, on a single line entry on the journal, you could record debit account, VAT code, VAT amount and you were done. On 2019 Desktop you have to enter a additional line which is not very efficient. And warning dialogues pop up :-0 Any simpler workaround available? Thanksa

Hello,  I have a client who has an employee that would like to Opt-In to the Pension scheme, as he is only 21 at the moment. How can I make sure they are set up within Quickbooks as such? Thanks Jamie

I cannot sign in to my account via google chrome on my computer.  The Id and password are correct, but I just the "helpful" message "oops something went wrong".  Also cannot send a chat message.  Any advice please?   It works fine on my laptop.  Thanks ! 

My csv file for my earlier transactions are not loading for my HSBC  statements. can you please help

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Hello, I wish to Transfer Single Transactions from Unrestricted Funds to Restricted Funds for a Non Profit Organisation and then I have to Change the Class to Move the Transaction from One Restricted Fund to another Restricted Fund. What is the easiest way to do this? Thank you. William Henry

Hi I am having problems register quickbook 2015 please assist the error is quickbook online process did not finished please guide

i have a list of my clients customers in a CSV format to be imported into QB, but the file has the first and second names in different columns, there is only one mapping option for name when i'm importing into QB. is there anyway for me to tell the system to put the two columns both into the name field?

Hi All, Ok another issue I have with QBO. Customer phone numbers not showing on the invoice. I have never received an invoice which doesnt have my phone number, and the suppliers phone number on it. Yet QBO the customer phone number doesnt appear, there a box in the customer account where you enter the phone number - yet theres no way at all to get it to show on the invoice. This literally blows my mind! So my issue is that, when I do an order, and send it with DPD for example - I have the parcel here... I put into the DPD booking their postcode, and all the information, then it asks me for their phone number. Which requires me to come out of DPD, go into QBO, search the customer, open their account and then copy the phone number - rather than just looking down at the parcel and typing it in from there. Again they say they wont add features unless there are people requesting it... so does anyone else not find this to be an issue? It seems utterly ridiculous to me a customer phone

Please can someone help me? I have just had to start my account again from scratch as my accountant has told me I need to be limited. I use QUICKBOOKS ONLINE ESSENTIALS. (I used to use Self-employed which I know links with Etsy, very frustrating that it now doesn't) I am uploading x4 accounts - ETSY (where I mostly make my money) -Paypal -Shopify Sales (sales through my website) -BUSINESS ACCOUNT (Showing income and Cost of goods purchased for resale) - I am having to do this as my direct sales shown through my BUSINESS BANK are not including fees and listing fees taken from the final amount. I am uploading the full breakdown of these sales including fees, VAT and listing fees separately via .CSV files directly into the ETSY 'bank' I have created. - MY PROBLEM - I want to be able to reconcile my business account BUT I am unable to as the sales are incorrect (and not broken down with fees ) are logging and Im not sure how to file them. My first instinct was

For some reason i can not login online anymore. when i put my user name and password in it says oops something went wrong. but when i use the same login on the app its fine???

Dear Team, Kindly advise how to export from quickbook desktop to quickbook online all transactions with similar balance - debit and credit account currency differs and quickbook online not picking up the same debit and credit entry. Thank You,Best Regards,Anisha.  

When I import the transactions and press done, nothing happens?

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