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July 13, 2026
Question

Is anybody having issues printing from QuickBooks through Safari right hand side of the page is missing?

  • July 13, 2026
  • 1 reply
  • 21 views
If I tried to print an invoice, it doesn’t come up in reader any more it opens a new page in Safari that you have to open then when you print the right hand side of the page is missing

1 reply

ShyMae
QuickBooks Team
July 13, 2026

Once the right margin of your invoice is cut off during printing, adjust your setup and alignment in QuickBooks Online. This issue occurs due to incorrect scaling or outdated plug-ins disrupting Safari's PDF viewer.

 

If the same thing happens after making adjustments, check your settings in Preview by following these steps:

 

  1. Navigate to All apps, select Sales & Get Paid, then click Invoices.
  2. Locate the invoice you wish to print. Then, in the Action column, select Print.
  3. On the Print preview screen, click Print or press Command-P.
  4. Set Scaling to 100%.
  5. In the Layout section, ensure the border is set to None.
  6. Make sure the Scale to Fit Paper Size option is turned off in the Paper Handling section.

 

If you have any third-party PDF plug-ins installed, including Adobe's, you will need to remove them. For detailed instructions, check out this article: Troubleshoot printing problems in Safari.

 

This thread will stay open for any additional questions. We're always here to help.