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Best answer by JessT

Hi eurot,

 

The link you shared is for the US support. Here's the correct link to reach our agents in the UK: https://help.quickbooks.intuit.com/en_GB/contact. Their schedule starts from 8:00 AM to 8:00 PM, Monday to Friday.

 

I can also help you from here. I can answer questions that don't require me to check your account. Example: Non-billing concerns, or any How-do-I questions. Just feel free to reply to this thread.

 

Cheers!

1 reply

JessT
JessTModeratorAnswer
Moderator
May 8, 2020

Hi eurot,

 

The link you shared is for the US support. Here's the correct link to reach our agents in the UK: https://help.quickbooks.intuit.com/en_GB/contact. Their schedule starts from 8:00 AM to 8:00 PM, Monday to Friday.

 

I can also help you from here. I can answer questions that don't require me to check your account. Example: Non-billing concerns, or any How-do-I questions. Just feel free to reply to this thread.

 

Cheers!

M
MarcosTAuthor
May 9, 2020

Hello JessT,

Thank you for your answer but it seems I posted it in the wrong community site as I am indeed in the US and not UK. Thanks again. 

AlexV
AlexV
Level 10
May 9, 2020

Hello there, eurot.

 

You can contact our Customer Support Team within QuickBooks Desktop. Simply go to the Help menu and select QuickBooks Desktop Help. On the pop-up, click on Contact us.

 

For support availability, please see this page: How to get help with QuickBooks. 

 

We can perform some troubleshooting steps if you prefer the browser. First, open an incognito window and enter this link in the address bar: https://help.quickbooks.intuit.com/en_US/contact.

 

Also, you can clear the junk files on your browser called cache. This is also the reason why we're experiencing errors. Follow the steps in this article: Clear cache. In addition, make sure that the browser is updated. Older versions can also result in unusual behavior.

 

I just want you to know that QuickBooks Community is always here to assist you. Leave a reply below if you need more help from me.

 

Have a great day and take care always!

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