My app account hasn’t update, it’s still saying/showing transactions from April 2025 as my latest transaction and my balance is wrong how do I fix this please

Welcome to the Community, Jessica. When transactions from a year ago appear as the most recent entries, it often means the connection between your bank and QuickBooks needs a quick refresh to bring your data current.
 

To assist you further, could you please share the name of your bank? This information will help us review any recent updates or security features that might be affecting how your recent data flows into QuickBooks.
 

Next, please log in to QuickBooks using a web browser to verify if your most recent transactions and balance appear as expected. If these transactions are not visible across both platforms, you can manually upload your transactions through the mobile app. 

However, if the app encounters an error or lacks the necessary upload options, I recommend logging into your account via a web browser on a computer instead to upload your bank entries and ensure your records remain accurate and up to date.

Feel free to click the Reply button if you have other questions about the program.