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nssc
September 27, 2024
Question

My copy of QuickBooks is no longer working

  • September 27, 2024
  • 1 reply
  • 3 views

QB 2010 keeps saying my licence is invalid, but I've been using it for 14 years!

1 reply

P
payment after leaving
Level 10
September 27, 2024

Hi nssc Thanks for reaching out to us here on the Community. Are you attempting to install the product on another device?

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nsscAuthor
September 27, 2024

Thanks for replying. No, it's on the same laptop it's been on for several years, running with no issues. I thought maybe a Windows update had screwed things up, but I'm no expert.

P
payment after leaving
Level 10
September 27, 2024

Hi nssc It could be a Windows update that is causing the issue as the product that you're using isn't compatible with the latest Windows version. Do you still have the physical disk to attempt to use the product on a device that hasn't had any updates?

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