+New Button doesn't work

Hi there, @klouse.

Since you’ve already tried standard fixes like clearing cookies, using incognito mode, and accessing from different computers, this issue is likely not related to your local browser but rather an account-level conflict within your QuickBooks Online (QBO) file.

I recommend reaching out to our Live Support Team, as they have the necessary tools to safely investigate your account and identify the cause of the issue. Here’s how you can contact them:

1. Go to the Help (?) icon in the upper-right corner.
2. Select the Search tab and click the Contact Us button at the bottom.
3. Enter a brief description of your concern, then click Continue.
4. Choose your preferred method of communication (either Callback or Chat).

You can also refer to this article for our support hours and to find a convenient time to connect:  Get help with QuickBooks products and services.   

Feel free to return to this thread if you have any additional questions.