Let me walk you through getting in touch with a chat agent, Userrinsedetailing. You can follow these steps:Click Help inside QuickBooks Online.Enter "I need a human" in the Type something field.Select Contact a human.Click Live Chat / Call me back.Enter your concern in the description box, then click Let's talk.Select Start a chat. I'll also add this link to route you to some articles that can help you: QuickBooks Support. Feel free to let us know if you have other concerns. We'd be pleased to help you out. Keep safe!