""Oops! There was an error initializing the subscription process." your resubscription process has an online glitch with the direct debit set up form. Wont accept it, it only moves forward with card payment.

Do you wish to open a new account or resubscribe one? Try open the link on your private/incognito browser and redo the process.

https://quickbooks.grsm.io/UK-SE

Hello Trome-rgf, 

Welcome to the Community, 

Did you manage to get resubscribe or are you still having issue?