QB Self employed app - failed to connect to server

Hi all,

I downloaded the QB Self employed app but when I log in I get the 'failed to connect to server' message. This is both on wifi and 4g.

Anyone know a work around?

Many thanks

Phil

Level 13

Hi Phil, thanks for joining us here on the Community!

Are you connected to the internet using a VPN? Do you see the same error after uninstalling/reinstalling the app? 🧐

Hi Georgia,

You're a genius thank you! VPN now switched off...

Have a good weekend

Phil

Level 13

Happy to hear that did the trick! Have a good weekend too, Phil. 🥳

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