QuickBooks not working

Forum|Forum|3 years ago
November 2, 2022
1 reply
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QuickBooks Online

Ashleigh1

Level 14

Hello Dave Food,

Welcome to the Community page,

What exactly is happening when you say QuickBooks not working? Could you please provide us with more information so we can help you resolve it. Thanks

Dave FoodAuthor

When I log in the page doesn't always load properly - and the green dots keep going round endlessly.

It doesn't happen every time, I was able to use it for a while but now it is no longer working properly. It seems to be just on my account as other co-workers are able to log in with no problems. It's not the computer either as I had the same problem when trying to use the QuickBooks website on my smart phone.

Ashleigh1

Level 14

HI Dave, can you please try clearing your cache and cookies to all time, close the browser down, reload it and try again see if that resolves it for you.

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